Refund policy

NO RETURNS POLICY

We do not accept returns or exchanges on any products. All sales are final.

Refunds for Damaged Items Only

We only offer refunds in cases where items are received damaged. To be eligible for a refund due to damage:

  • You must provide video proof of the damaged item upon delivery
  • The damage claim must be reported within 48 hours of receiving your order
  • The video must clearly show the packaging and the damaged product

How to Request a Refund for Damaged Items:

  1. Contact us at prettifiedyouu@gmail.com within 48 hours of delivery
  2. Include your order number and video proof of the damage
  3. Our team will review your claim and respond within 48 hours.

If your refund is approved, it will be processed within 48 hours and credited to your original payment method.

Contact Us:

For any questions about damaged items, please contact us at:

  • Email: prettifiedyouu@gmail.com
  • Phone: +918466812223